Terms of service

1. Agreement to these terms

These terms govern your use of backendsolutionsllc.co and any enquiry you send us. By using the site you accept them. If you do not accept them, please do not use the site.

A signed proposal governs the work itself. When you engage us, the scope, price, schedule and deliverables are set out in a written proposal or statement of work that you sign. Where that document conflicts with these terms, the signed document wins for that project.

2. Who we are

Backend Solutions LLC is a limited liability company registered in the State of New Jersey, United States, with its office at 16 Surrey Ln, Belle Mead, NJ 08502-5854, United States. Contact: info@backendsolutionsllc.co, +1 (877) 402-2338.

3. Using the site

You may read the site, share links to it, and send us an enquiry. You may not:

• copy, republish or resell the site’s text, images, code or case studies without our written permission;
• scrape the site at a rate that degrades it, or use it to train a model without our permission;
• attempt to gain unauthorised access to the site, the server, or any account;
• submit the contact form with someone else’s details, or use it to send unsolicited commercial messages.

4. Quotes, prices and estimates

The prices shown on the services page are starting prices for the scope described. They are not an offer and they are not binding. A binding price appears only in a written proposal, valid for 30 days from its date unless it says otherwise.

Prices are in US dollars and exclude any sales, use or withholding tax that applies to you. Where a project runs long enough for costs to move materially, the proposal says so and how it is handled.

5. Engagements, payment and cancellation

Unless the proposal says otherwise:

• fixed-scope work is invoiced 50% on signature and 50% on delivery;
• retainers are invoiced monthly in advance;
• invoices are due within 14 days of issue;
• late payment past 30 days may pause work until the account is current;
• if you cancel mid-project, you pay for work completed and for any third-party cost already committed on your behalf (an ISBN, a store fee, a stock licence).

We may decline or end an engagement — with written notice and a refund of anything paid for work not yet done — if the project falls outside what we can do well, or if continuing would require us to break the law or infringe someone’s rights.

6. Your responsibilities

Projects run on time when you supply what we agreed: content, brand assets, credentials, approvals and feedback within the windows the schedule sets out. You confirm that anything you give us — text, images, trademarks, manuscripts, data — is yours to give, and that our using it as the project requires will not infringe anyone’s rights. Delays in your inputs move the delivery date by at least the length of the delay.

7. Revisions and scope

Each service includes the number of revision rounds stated in its proposal. A revision is a refinement within the agreed direction. A change of direction, an added page, an added platform or an added chapter is a change of scope: we quote it separately and you approve it before work starts. Nothing is billed to you without your written approval first.

8. Intellectual property and ownership

You own the deliverables. On receipt of final payment, we assign to you all rights we hold in the final deliverables produced for your project — logo files and vectors, design source files, the code written for you, and manuscript drafts.

What we keep. We retain ownership of our pre-existing tools, libraries, internal templates and general know-how, and of the concepts we presented but you did not select. Where our pre-existing material is embedded in a deliverable, you get a perpetual, worldwide, royalty-free licence to use it as part of that deliverable.

Third-party components. Fonts, stock imagery, plugins and open-source libraries stay under their own licences, which we identify at handover. Where a licence must be held in your name, we tell you before we use it.

Our portfolio. We may show completed work in our portfolio and case studies unless the project is under NDA or you ask us not to. Ghostwriting is never shown or attributed.

9. Confidentiality and NDAs

We treat anything you share for the purpose of an engagement as confidential, whether or not an NDA exists, and we use it only to do the work. We will sign your mutual NDA on request, and we sign one by default on ghostwriting and product work. Ghostwritten work is yours and we will not claim authorship of it at any time.

10. Ghostwriting and publishing

For ghostwritten and published work: you are the author and rights holder, you keep all royalties, and we take no credit unless you offer it. You are responsible for the truth of factual claims in your book and for any permissions needed to quote or depict real people. We will flag anything that looks legally risky, but we are not your lawyer and a review by us is not legal clearance.

11. Warranty and what it covers

We warrant that the work will be performed with reasonable professional skill and care, and that code and sites we build will function substantially as the proposal describes on the platforms it names. For 30 days after delivery we fix defects in our own work at no charge.

That warranty does not cover: changes made by you or another party after handover; failures in third-party platforms, hosts or APIs; content you supplied; or search rankings, sales, downloads, reviews or revenue. We do not guarantee a ranking or a commercial result, and any figure in our case studies describes a past project, not a promise about yours.

Except as stated in this section, the site and the services are provided “as is” and we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose, to the fullest extent the law allows.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, even if warned they were possible.

Our total liability arising out of or relating to an engagement is limited to the fees you paid us for that engagement in the 12 months before the claim arose. Nothing in these terms limits liability for fraud, wilful misconduct, gross negligence, or anything else that cannot lawfully be limited.

13. Indemnity

You agree to cover our reasonable losses and legal costs arising from a third-party claim that material you supplied to us infringes their intellectual property, defames them, or breaches their privacy. We will tell you promptly of any such claim and let you control its defence.

14. Governing law and disputes

These terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Somerset County, New Jersey have exclusive jurisdiction, and both parties consent to that venue.

Before filing anything, talk to us: email info@backendsolutionsllc.co with the problem and we will try in good faith to resolve it within 30 days. Most disputes are a misunderstanding about scope and are fixed in a phone call.

15. Changes to these terms

We may update these terms; the date at the top of the page shows when. Changes apply to use of the site from the date they are posted, and to new engagements — never retroactively to a proposal you have already signed.

16. Miscellaneous

If a provision of these terms is unenforceable, the rest stay in force. A delay in enforcing a right is not a waiver of it. You may not assign an engagement without our written consent; we may assign ours to a successor in a merger or sale of the business. We are not liable for delay caused by events outside our reasonable control. These terms plus your signed proposal are the entire agreement between us on their subject matter, and supersede any earlier discussion.

Questions about this policy

Write to info@backendsolutionsllc.co, call +1 (877) 402-2338, or post to Backend Solutions LLC, 16 Surrey Ln, Belle Mead, NJ 08502-5854, United States.